README 1st for DNP DS620 Printer Firmware v4.31 Update Utility for Windows General Information: This firmware update utility will install v4.31 firmware onto the DS620 or DS620A photo printer. Installing this firmware may add functionality or modify printer behavior for improved functionality. Installing the most current firmware version will include all improvements of the previous firmware updates. Installing each of the incremental updates are not necessary. Important Note: The v4.xx firmware is backwards compatible. It is supported in all current and older gen DS620 printers. However, the new v4 generation DS620 printer with identified by Serial Number prefix “DA6C”xxxxxxxx cannot accept older v1.xx firmware versions. The previous gen DS620 printers have a SN prefix “DS6C”xxxxxxxx and can accept the v4.xx firmware or older v1.xx firmware. The DS620 v4.31 update utility supports Windows 7/8/10. Refer to the User Guide for complete details. Instructions: 1 Confirm your DNP printer is connected and powered on 2 Download the firmware update file 3 Unzip the file that was downloaded (Without this step, the update tool will not run) 4 Select the folder that matches your operating system, either 32bit or 64bit (hint - most operating systems Windows 7 or later are 64bit) 5 Double click on the application file, DP-DS620_0431x86_Direct or DP-DS620_0431x64_Direct. You should see only one application file, the name will depend on the folder that was opened. 6 Follow the directions of the application as prompted. NOTE: The LEDs on the printer will flash while the firmware is being updated. - The printer will "beep" several times during this process. - The computer display will show the update progress. - Wait until the update process has completed. - DO NOT interrupt the process. The dialog box will indicate completion. - The entire process will take about a minute to complete. IMPORTANT CAUTION NOTE: DO NOT turn off or disconnect the printer or PC during this process once it starts. DO NOT try to make a print or change media during this process. DS620 Firmware updates – release notes - Counter measure for error that occur when initializing a specific brand-new ribbon. - Some features require the complementary printer driver update to enable and use the functions. - Provides backwards compatibility. Supports both new and old design printer mainboard chip sets. - Optimizes the printer initialization routine to minimize media consumption at print pack reloading. - Maintains the compatibility of the previous vintage DS620 printers with newer generation DS620 printers. - Previously release firmware improvements are all included in the new release - Corrects intermittent erroneous ribbon error when paper initialization with 6x4 and L size media that may occur when paper initialization with 6x4 and L size media that has been partially consumed. - Improves the ribbon panel detection during re-initialization by using the renewed sensor data after returning from standby mode. - L size or 3.5x5” media is supported. - Print finish type Fine Matte is supported. - Throughput improvement for 300dpi Matte print and Partial Matte printing. - Continuous Panorama Printing is supported. - Add Partial Matte function. - Counter measure for unexpected reboot. - Partial change of the cut direction of scrap cut. - Head position error is fixed. - Print finish type Luster Matte is supported - A5W size or 6x9" media is supported (C) 2022 DNP Imagingcomm America Corp.